Terms of service
Terms of Service
1. General
This website is operated by ZELQIX [Company Registration Number / Business Number] (the “Company”, “we”, “us”, or “our”).
These Terms of Service govern the relationship between ZELQIX and any person, company, or entity browsing, accessing, purchasing from, or using this website or any information, content, products, or services available through it (each, a “User” or “Customer”).
By accessing or using this website, you confirm that you have read, understood, and agreed to these Terms of Service without limitation or reservation. If you do not agree to these Terms, you should not use this website or purchase products through it.
ZELQIX reserves the right to modify, update, add to, or remove any part of these Terms from time to time, at its sole discretion, without prior notice. The version published on this website at any given time is the binding version. It is the User’s responsibility to review these Terms periodically.
These Terms apply to the website and all services provided through it, whether accessed by computer, mobile phone, tablet, or any other device.
2. Website Use
The website and its content are intended for personal, non-commercial use only, and for the purpose of browsing, purchasing, and receiving information about products offered by ZELQIX.
Users may not copy, reproduce, distribute, sell, publish, display, modify, create derivative works from, or otherwise use any part of the website, products, images, text, graphics, logos, trademarks, or other content without prior written permission from ZELQIX.
Users may not link to, frame, mirror, or display this website on any other website or platform without prior written approval from ZELQIX.
3. Legal Eligibility
Use of this website and purchases through it are intended for individuals aged 18 or older. By using the website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are under the age of majority in your jurisdiction, you may use this website only with the approval and supervision of a parent or legal guardian.
4. Products, Images, and Availability
Product images displayed on the website are for illustration purposes only. ZELQIX makes reasonable efforts to display products, colors, sizes, materials, and details as accurately as possible; however, slight differences may occur due to screen settings, lighting, manufacturing variations, or photography.
ZELQIX does not guarantee that all products, sizes, colors, or models shown on the website will be available at all times. We reserve the right to change, discontinue, limit, or remove products at any time without prior notice.
ZELQIX may offer discounts, promotions, coupon codes, or special offers from time to time, and may change, cancel, or discontinue them at any time at its sole discretion.
5. Prices, Taxes, and Duties
All prices are displayed in the currency shown on the website or at checkout. Prices may change from time to time without prior notice.
Unless stated otherwise, prices do not include customs duties, import taxes, brokerage fees, local taxes, or other charges that may apply in the destination country. Such charges, if applicable, are the sole responsibility of the Customer.
6. Orders and Payments
After placing an order, the Customer will receive an order confirmation by email. This confirmation does not guarantee acceptance of the order. ZELQIX reserves the right to cancel or refuse any order at its sole discretion, including in cases of suspected fraud, pricing errors, inventory issues, payment issues, shipping restrictions, or misuse of the website.
If an order is canceled by ZELQIX after payment has been made, the Customer will receive a refund to the original payment method.
ZELQIX does not store full credit card details on its own servers. Payment processing is handled by secure third-party payment providers.
7. Shipping
Shipping terms, processing times, delivery estimates, customs duties, address accuracy requirements, and other shipping-related matters are governed by the Shipping Policy published on this website.
Delivery times are estimates only and are not guaranteed. ZELQIX is not responsible for delays caused by shipping carriers, customs authorities, incorrect addresses, weather, strikes, force majeure events, or any other circumstances beyond our reasonable control.
8. Cancellations, Returns, Exchanges, and Refunds
Cancellations, returns, exchanges, refunds, defective product claims, refused packages, and related matters are governed by the Returns, Exchanges, Cancellations & Refunds Policy published on this website.
9. Warranty
Unless otherwise stated on the product page, ZELQIX provides a limited warranty for [Warranty Period] from the date of purchase, subject to proof of purchase and inspection by ZELQIX.
The warranty applies only to manufacturing defects, such as defects in stitching, buckles, straps, clasps, or other original product components, as determined by ZELQIX.
The warranty does not cover damage caused by normal wear and tear, misuse, improper handling, accidents, chewing, scratching, washing damage, negligence, unauthorized modification, incorrect sizing, or use that is not consistent with the intended purpose of the product.
Inspection or repair, where applicable, may take up to [Number of Business Days] from the date the item is received by ZELQIX or its designated return facility.
ZELQIX may, at its sole discretion, offer paid repair or replacement services for damage not covered under warranty, where such service is available.
10. Intellectual Property
All intellectual property rights in the website and its content, including but not limited to trademarks, logos, designs, text, product descriptions, images, videos, graphics, icons, software, layout, and overall appearance, belong to ZELQIX or to third parties who have granted ZELQIX permission to use them.
Nothing on the website grants the User any license, ownership, or right to use any intellectual property belonging to ZELQIX or any third party.
11. Third-Party Services and Links
The website may include links, tools, apps, payment services, analytics tools, advertising platforms, shipping providers, or other services operated by third parties. ZELQIX is not responsible for the content, security, policies, actions, or omissions of any third-party service.
Use of third-party services may be subject to separate terms and privacy policies of those third parties.
12. Limitation of Liability
To the fullest extent permitted by applicable law, ZELQIX shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of data, loss of goodwill, delivery delays, product misuse, or inability to use the website or products.
ZELQIX’s total liability for any claim related to a product or order shall not exceed the amount actually paid by the Customer for the specific product giving rise to the claim, unless otherwise required by applicable law.
13. Privacy
Use of the website is also subject to the Privacy Policy published on this website. By using the website, the User agrees to the collection, use, storage, and processing of personal information as described in the Privacy Policy.
14. Governing Law and Jurisdiction
These Terms shall be governed by the laws of [Governing Law / Country / State], without regard to conflict of law principles.
Any dispute relating to these Terms, the website, or purchases made through the website shall be subject to the exclusive jurisdiction of the competent courts located in [Jurisdiction / City / Country], unless otherwise required by applicable consumer protection laws.
15. Contact Us
If you have any questions, comments, or requests regarding these Terms of Service, you may contact us at:
[Email Address / WhatsApp Number / Contact Form]